Open 6 Days a Week     Monday - Friday 8 a.m. to 8 p.m.    Saturday 9 a.m. to 1 p.m.     Sunday - Closed

Phone: 774-627-1226     Hours of Operation:  8:00 a.m. to 4:00 p.m.     Monday through Friday

Walk-in service available. 

However, if you are a first-time patient, it is best to stop by at

least one half hour before your scheduled Medical or Dental appointment

Our experienced Patient Advocates confidentially work with you to determine your eligibility in the following programs.

• State-Sponsored Health Insurance Plans

• Sliding Fee Discount Program

• Supplemental Nutrition Assistance Program (SNAP)/Food Stamps

• Project Bread

• Patient Prescription Assistance

• PT-1 Transportation Assistance

State-Sponsored Health Insurance Plans:

Based on the information that you provide to our patient advocates, a determination can be made about the state-sponsored insurance program for which you best qualify.   

Please bring the following information for each member of your household:

Proof of Income which includes:

• Two recent pay stubs or a Benefits Statement from unemployment for each household member

• If self-employed, most recent tax forms, including Schedule C

• Proof of rental income

• Proof of child support or alimony

Proof of Identity which includes:

• Driver’s license

• Identification card

• Military identification

• School identification

• Adoption papers

Proof of Citizenship or Immigration Status which includes:

• Birth certificate

• Passport

• Certificate of naturalization or green card

• Social Security Card

Sliding Fee Discount Program:

Most Massachusetts residents are eligible for state-sponsored programs.  However, if for some reason you are determined to be ineligible, you may qualify for a Sliding Fee Discount.  Our Patient Advocates will be able to assist you in this application process.

Supplemental Nutrition Assistance Program (SNAP)/Food Stamps:

In order to receive benefits through this program, you will need to bring the following items with you:

• Proof of identity: license, passport, Social Security card, or birth certificate.

• Social Security Number (SSN):  You need the SSN for all members in your household that are applying for food stamps.

• Proof that you live in Massachusetts:  driver’s license, utility bill, or tax forms

If applicable, please bring the following information with you as well:

• Earned Income:  pay stubs showing your earnings before taxes from the last four weeks or a letter from your employer.

• Other Income:  proof of Social Security payments, unemployment, pension, workers’ compensation, and/or child support.

• Self-employment Income:  most recent tax forms or business records for the last three months.

• Rental Income: If you get paid by someone who rents a room or apartment from you, a copy of the lease agreement or statement from your tenant showing the amount of rent paid.

• Non-citizen status:  only if you are not a U.S. citizen (green card or immigration papers).

• Assets:  For certain elderly/disabled households, asset information may be required.

The more information you include, the more food stamps you may receive, so please bring the following information to help you get more benefits:

• Housing costs:  If renting, submit your current lease or rent receipt or a letter from your landlord.  If you own your home, submit a mortgage statement, proof of property taxes, and home owner’s insurance policy.

• Utilities:  heat/air conditioning, electric, gas and/or telephone bills.

• Medical Expenses:  only if you or someone in your household is over 60 years old and/or disabled and receiving disability-based benefits. Includes payments for health insurance, co-payment receipts, transportation costs to doctor appointments or pharmacy, medication (over-the-counter and prescription).

• Proof of court-ordered child-support payments.

• Proof of child or adult care program fees and transportation costs.

Project Bread

HealthFirst is proud to receive funds from Project Bread to purchase supermarket food vouchers for families who are experiencing food insecurity as determined by the guidelines of the program.  Patients are referred to the Patient Benefits Department by our staff for these one-time only benefits and other available resources.

Patient Prescription Assistance

Our Patient Benefits staff helps our patients apply for medications through programs offered by some pharmaceutical companies.  In order to qualify for this assistance, you must:

• Be a HealthFirst patient who has seen your primary care provider within the last 12 months.

• Not have existing prescription insurance coverage.

• Make an appointment with a Patient Advocate bring the following to that appointment: all medications, proof of income and most recent tax forms, identification, proof of citizenship or immigration status; Social Security Number (SSN)

PT-1 Transportation Assistance

This Transportation assistance to health care service is available to HealthFirst patients with Mass Health standard coverage only. Patients must be seen by their PCP within the year.  This service is available for, PCP, Special, Clinic and hospital Appointments. Our Patient Advocates can fill out your application online.  You will be called when your application is completed.  This process could take 1 – 4 days.  Once approved however, it is your responsibility to call GATRA Transportation services Inc. 1800-431-1713 at least 2-3 days prior to your appointment.

 

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