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Coronavirus prompts HealthFirst to move to phone, online appointments

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In a building that offers community health care such as medical, dental and behavioral services, moving all but emergency visits to telehealth and telephone appointments has been a challenge, but is all part of the mission.

HealthFirst Family Care Center, 387 Quarry St., has had to restrict access to the physical building to keep patients and employees safe during the coronavirus pandemic.

Hours have been reduced to weekdays, 9 a.m. to 5 p.m. The center is closed to the general public and to walk-in visits.

The measure to scale back access to the facility affects many patients but is a necessity, according to CEO Julie Almond.

In 2019, HealthFirst saw 12,589 patients for a total of 43,926 visits.

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