HealthFirst Epic MyChart Login
MyChart is the best way to receive care over the phone or your computer, including virtual visits and messaging your provider. With an online HealthFirst MyChart account, you can have access to smart, secure and simple tools that allow you and your provider to better manage your health, together.
With MyChart you can:
Have a Virtual Telehealth Visit
See your provider without coming into the clinic.
Communicate with Your Provider
Get answers to your medical questions from the comfort of your own home.
Request Prescription Refills
Request medication refills.
Other Services with MyChart
- Pay your bill
- Share documents and images securely with your care providers
- View test results
- Review your health summary and keep track of your health care
- Schedule an appointment and see upcoming appointments
- Check-In for your scheduled appointment from your own home. This is called “e-Check-In”.
- Pay your bill
- Share documents and images securely with your care providers
- View test results
- Review your health summary and keep track of your health care
- Schedule an appointment and see upcoming appointments
- Check-In for your scheduled appointment from your own home. This is called “e-Check-In”.
Frequently Asked Questions about MyChart
I lost my login information. What should I do?
Go to the homepage of the MyChart website or app and click “Forgot password?” or “Forgot username?” to recover your password information. You’ll need your username to get a new password. If you have any further issues, you can email us at mychart@healthfirstfr.org.
Are there differences between the MyChart website and the app?
Both the website and the app allow you to do all the same tasks, such as communicating with your doctor and checking test results. But you may find one or the other easier to use depending on what device you are using and your own preference.
Why am I seeing test results and doctor's notes in MyChart?
Because of a new federal rule, the Cares act, you and anyone you’ve given MyChart access to, will see test results, a summary of what you told the doctor or nurse, findings from exams, your doctor’s assessment or diagnosis of any medical conditions, and your treatment plan and next steps. We hope this information will help you take care of your health the best you can.
I have access to MyChart access for a patient other than myself. Why am I seeing limited information?
Access to patient accounts in MyChart that are not your own is known as proxy access. Based on the type of relationship you have to the patient you are accessing, you may see differences in the features or information that are available.
Resources
