Lisa M. Jones, MD Chief Executive Officer
Dear HealthFirst Family Care Center Patient,
Welcome to our Federally Qualified Community Health Center. We are honored that you have selected us to care for you and your family.
Our goal is high-quality, patient-centered care provided by caring, compassionate staff in a state-of-the-art facility. At HealthFirst we believe that helping you to achieve your health and wellness goals makes the entire Fall River Community healthier and stronger. Please take the time to learn about all the services we offer.
Your experience at HealthFirst is important to me. If you have questions or concerns about your care, please contact me at (508) 679-8111. Again, welcome to HealthFirst!
Our Services:
- Adult & Pediatric Medicine
- General Dental Services for Patients of All Ages
- Behavioral Health Services
- Opioid & Alcohol Recovery Program
- Women’s Health Services
- Care Management of Chronic Diseases
- Hepatitis Eradication Program
- Smoke Cessation Program
- Dietetic and Nutritional Counseling
- Fall River WIC Nutrition Program
- Specialty Referrals
- Interpreter Services & Community Initiatives
- Patient Benefits
Other On-Site Services:
Insurances Accepted:
HealthFirst accepts many private insurance plans, including state-sponsored plans such as Mass Health Limited, Children’s Medical Security Plan, and Health Safety Net. Other insurances currently accepted by HealthFirst:
- Mass General Brigham Health
- Health Safety Net Office Medical
- MassHealth Limited
- BMC HealthNet Plan Community Alliance
- Medicare
- MassHealth Standard
- Children Medical Security Plan
- BMC HealthNet Connector – QHP
- Beacon Health Strategies
- AARP Medicare Complete – United Health – Advantage
- CIGNA Health Plans
- United Health Care
- Tufts Health Public Plans Direct – QHP
- Tufts Health Plan Medical
- BCBS MA
Patient Information Policies:
PRESCRIPTIONS
Please allow 5 business days to process all medication refills. If you need a prescription refill, contact your pharmacy directly and they will fax us your request.
PRESCRIPTION REFILLS WILL NOT BE HANDLED ON A WALK-IN BASIS! NO EXCEPTIONS, PLEASE!
TEST/LAB RESULTS
Please allow 5 business days to obtain your test/lab results. Requests for test/lab results can be found through your patient portal or by calling 508-679-8111. Be sure to follow the menu prompts.
RESULTS WILL NOT BE HANDLED ON A WALK-IN BASIS! NO EXCEPTIONS, PLEASE!
REFERRALS
Please allow 2 weeks to process any referral requests. Referral requests may be left on the REFERRAL LINE 774-627-1246
FORMS AND LETTERS
Please allow 7 business days to process all requests. Please call 508-679-8111 to speak with a member of our team.
