Our medical staff has been specially trained in Family Medicine to handle a wide range of health needs. Telephone coverage is provided 24 hours per day by calling our main number at (508) 679-8111. We offer complete medical care for children from ages Newborn to 21. Our Pediatric staff help keep adolescents and young adults healthy by providing excellent treatment for acute illness, as well as immunizations, checkups and routine screenings.
Adult & Pediatric Dental Care:
HealthFirst’s Dental Center offers many dental services. These services include routine dental or teeth examinations, routine teeth cleanings, fluoride treatments, sealants, fillings, extractions, selective root canal treatment and crowns (caps) for front teeth only, partials and complete dentures, and braces. Our state of the art facility houses ten operatories with digital x-ray units, a panoramic digital x-ray unit, and electronic dental records. We are also able to provide assistance in cases involving tooth pain and tooth emergencies.
In addition, our center includes many talented dentists and dental hygienists who are dedicated to providing the best dental care to you and your family. Our staff has been educated at some of the most prestigious dental schools around the country, a diverse group of exceptional dental assistants, a professional front desk team, and a seasoned dental outreach coordinator.
Healthy Smiles Dental Outreach Program
Our experienced Healthy Smiles team includes Massachusetts licensed dentists, hygienists, dental assistants and outreach coordinator. The Outreach services address the need for increased access to quality dental health care to children in Fall River Public Schools, pre schools, and other outreach programs. Families will receive notification of these services through your child’s school or other outreach program one to two times each year. A letter will be sent home with your child on the day of the appointment informing you of the services that were provided. If future treatment is necessary, you will receive a follow-up letter noting the treatment that is being recommended for your child.
It is recommended to see a dentist twice a year for a routine exam and cleaning.
Care Management of Chronic Diseases:
As part of a holistic approach to treating chronic diseases such as asthma, diabetes, and heart disease, our team of registered nurses, physicians and our Certified Diabetes Educators assist patients in developing treatment plans and goals. Our diabetes program is accredited by the American Association of Diabetes Educators (AADE). A team member is always available to assist our patients with questions about their health.
Opioid and Alcohol Recovery Program:
The HealthFirst Opioid & Alcohol Recovery(OAR) Program is a structured office-based addiction and alcohol treatment and recovery program utilizing Suboxone, Naltrexone and Vivitrol medication for opioid, heroin and/or alcohol use disorders. Patients in the OAR Program are also provided with individual, couples, family and/or group counseling to help patients maintain their recovery, as well as assisting their loved ones in understanding a substance use disorder and treatment. The OAR Program is offered to both patients and non-patients of HealthFirst. For those who become patients, the OAR team works collaboratively with our on-site providers to address medical, psychiatric and social barriers to sustained recovery.
Behavioral Health:
Behavioral Health Services: mental health counseling is offered to both patients and non-patients of the Health Center. These sessions may also include loved ones to help support your progress in treatment. For those that become patients of the Health Center, our behavioral health counselors work collaboratively with your on-site multidisciplinary team to provide you with quality integrative care to address your diverse spectrum of needs.
A registered dietitian works with physicians, patients and medical case managers to develop nutrition goals and healthy eating strategies that work well with our patients’ lifestyles.
Interpreter Services and Community Initiatives:
HealthFirst Family Care Center Inc. is committed to offer the best services to Limited-English speaking patients and their families. Our trained on-site interpreters are able to speak English, Spanish, Portuguese and Cape Verdean Creole and are available during the Health Center hours of operation. In emergency situations, when an in-person interpreter is not available for a specific language, we may utilize telephonic or video remote interpretation. When assisting American Sign Language patients, we offer LanguageLine InSight videos available via an iPad. If an in-person ASL interpreter is needed we will request services from the Massachusetts Commission for the Deaf and Hard-of-Hearing. We are also able to support video remote interpretation in a number of other languages spoken in the community. Interpreter services bridges linguistic and cultural gaps. These services are provided free of charge. The Department will also collaborate with providers, patients and community partners to improve the health and wellness of the people of the Greater Fall River area.
HealthFirst accepts many private insurance plans including state sponsored health insurance plans such as Mass Health Limited,Children’s Medical Security Plan, and Health Safety Net.
If you are Massachusetts residents and would like to apply for health insurance coverage, you should speak with one of our Navigators/ Patient Benefits Counselors before your visit with your medical or dental provider here at HealthFirst. Our Navigators/Patient Benefits Counselors would be happy to help you with the application process and determine your eligibility for an affordable health insurance plan that provides the right coverage for you and your family. We accept most types of insurance. To see the kinds of insurance we accept, please click here.
Insurance application information for Massachusetts residents can be found below:
Sliding Fee discounts are also available based on family size and income. Click preferred language below for more information about our sliding fee program:
No one will be denied access to HealthFirst services due to an inability to pay.
If you have any questions, please call a Benefits counselor at 774-627-1238.
HealthFirst has developed partnerships with a variety of medical specialists to provide specialty care services for our patients both on-site and in the greater Fall River community. We also coordinate patient care with specialty providers at Boston Medical Center to get our patients the best care they deserve.
Fall River WIC Nutrition Program:
The State of Massachusetts Women, Infants and Children (WIC) Nutrition Program is the Commonwealth’s premier community-based nutrition program operated by HealthFirst. Our nutritionists provide nutrition and health education and on-site cooking demonstrations for women and their children (including infants, babies, and toddlers) to teach proper nutrition. Healthy food, breastfeeding support, and referrals to healthcare and other support services are provided free of charge to Massachusetts families who qualify. WIC’s goal is to help keep pregnant and breastfeeding women and kids under the age of five healthy.