2024–2025 Award for Commitment to Excellence (ACE)
HealthFirst is proud to announce that Dr. Gloria Mercado, Family Medicine Physician, is the recipient of the 2024–2025 Award for Commitment to Excellence (ACE). This prestigious award is presented annually to a team member who embodies the highest standards of service, professionalism, and dedication to our mission.
Dr. Mercado’s unwavering commitment to her patients, collaborative spirit, and consistent pursuit of excellence exemplify the values that define HealthFirst. She not only provides exceptional medical care, but also fosters trust, compassion, and empowerment for every individual she serves. Her leadership and dedication inspire colleagues across all departments to strive for the very best in patient-centered care.
We also extend our heartfelt congratulations to our outstanding nominees, each of whom has demonstrated remarkable dedication to our community:
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Maite Perez, Community Health Worker – for her tireless outreach and ability to connect patients with vital resources.
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Brenda Velantzas, LICSW – for her compassionate care and steadfast advocacy for mental health support.
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Maria Lopes, Dental Assistant – for her meticulous attention to detail and warm, welcoming presence in the dental clinic.
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Diana DaCosta, Medical Patient Service Rep – for her exceptional customer service and dedication to creating a positive patient experience.
Each nominee reflects the spirit of the ACE Award: going above and beyond, day after day, to make a difference in the lives of those we serve.
Congratulations again to Dr. Gloria Mercado for this well-deserved recognition, and to all of our nominees for their exceptional contributions to HealthFirst’s mission.